Why Travel Agents rock
You get one life - don't waste it - 10 reasons to use a boutique travel agent
Forget spending hours of your life being your own travel agent, googling for days in the (often miguided) hope that you’ll save money by booking it all yourself directly online – that’s sooo last year. The holiday industry is celebrating the return of the travel agent. Customers have realised, says Gilchrist & Gray‘s, Penny Gray, that nothing can beat the benefits of someone who can provide proper face-to-face expertise – while saving you time and money. Here’s 10 reasons why:
Whether they charge a fee, as many do, or base their businesses on commissions, the time and money you spend with them will be returned to you many times over in the form of perks, upgrades, convenience and great service.
Whether you need an upgrade to an ocean view or a ticket out of harm’s way after an earthquake, your travel agent will be there for you, intervening with suppliers on your behalf.
Like a doctor or an accountant, an experienced travel professional will ask the right questions, listen to your answers, understand your pain, and offer expert advice to guide you in making one of your most important decisions—how to spend your invaluable time off. Because there are no do-overs for a vacation gone wrong.
From the visa and passport requirements to the name of the maître d’ at the best restaurant in town, a good travel agent has the inside information that makes your trip perfect.
When things go wrong, a travel professional knows whom to call to get it fixed on the spot. If your flight is canceled, just have a seat and pick up the phone while the rest of the passengers are lined up trying to rebook. Didn’t get the room category you booked? No need to argue with the front desk. One call will get it corrected.
Over time your travel professional gets to know you and your family, your likes and dislikes. You are so much more than a sale to them—and they provide the human connection that makes every transaction more pleasant and meaningful. Plus by supporting local businesses, you support your community.
After 20 or 30 years in the business, a travel professional has the connections to arrange for the side trips, the special passes, the upgrades and little touches that are not available to the general public. Because in this wide and amazing and wonderful world, you just don’t know what you don’t know. So ask someone who does.